Return & Refund Policy

Thank you for shopping with us. We value your trust and strive to provide high-quality vitamin and supplement products. Please read our return and refund policy carefully before placing an order.

Returns

Due to the nature of health and wellness products, returns are only accepted under the following conditions:

• The product received is damaged, defective, or expired.
• The wrong item was delivered.
• The package was received in a tampered condition.

To be eligible for a return:

• The request must be made within 7 days of delivery.
• The product must be unused and in its original sealed packaging.
• Proof of purchase and clear photos/videos of the product must be provided.

Non-Returnable Items

For safety and hygiene reasons, we do not accept returns for:

• Opened or used supplement products
• Products without original packaging
• Items damaged due to misuse or improper storage
• Orders returned without prior approval

Refunds

Once the returned item is inspected and approved, the refund will be processed within 5–10 business days.

Refunds will be issued:

• To the original payment method for prepaid orders
• As store credit or bank transfer for eligible cases, if required

Shipping charges are non-refundable unless the error was from our side.

Order Cancellation

Orders can only be cancelled before they are shipped. Once dispatched, cancellation requests will not be accepted.

Contact for Support

For any return, refund, or support-related queries, please contact:

Customer Support Email:

Myvitaa15@gmail.com